International POS Ltd News

International POS Ltd (IPOS) have supplied over 30 Tysso Touch screen systems to D B Ramsdens to provide complete EPOS systems with IPOS RS Software in the grocery food market.

The Tysso 5715integrated POS terminal may also be configured with a secondary customer screen to show customer promotions as well as details of the sale as well as the normal two line customer display.

The new site for both the Visitor Information Centre and also the Visit York offices brings destination marketing and visitor services under one roof for the first time. The new premises at 1 Museum Street are superbly located in a listed building very close to York Minster.

The new facility provides visitors with a whole new experience with large screen videos of the many attractions York has to offer with a wide range of information and gifts available making it an enjoyable attraction in its own right.

The design of the Visitor information Centre provides the visitor with a visual experience of the many attractions and events available in York. The EPOS terminals are conveniently located so that visitors may purchase tickets for the events, accommodation,maps and information booklets as well as gifts and mementos of their York visit.

The EPOS system uses the very latest Tysso touch screen terminals and automatically prints event tickets and with chip&pin terminals integrated with the Poswyse Software ensures visitors experience a fast and efficient service at the point of sale.

The IPOS system uses the Tysso 7000 touch screen terminal which has a 15″ touch screen and in built processor making it a compact unit which does not take up valuable selling space. The fast touch screen operation is complemented with a voyager laser scanner for quick and easy input of transactions.The fast Tysso thermal receipt printer not only prints customer receipts but also the card authorisation slips which means all transactions are completed efficiently. The other benefits of using integrated chip & pin are that it is much faster than separate devices as the transaction only needs to inputted once and it also means no reconciliation issues at the end of the day. Poswyse software also prints tickets from Star TSP 1000 ticket printer with the event logo so that all visitor requirements are met within the same transaction. The IPOS cash drawer is hidden under the counter which makes it more secure in this open plan environment.

All the EPOS terminals are networked to the back office computer system which uses the Poswyse Software to provide consolidated,up to date , accurate sales information as well as stock control.

For more information on IPOS touch screen pos systems and peripherals see www.iposltd.com

For more information regarding York attractions see Visit York

International POS Ltd (IPOS) have successfully completed a project to install a new chip&pin solution for Harrogate Tourist Information Centre’s(TIC’s) along with Poswyse multi branch stock control software for the Knaresborough, Ripon and Pateley Bridge sites.

The project started with the installation of the Poswyse stock control module with extra stock locations at the Harrogate head office to accommodate the other three TIC sites.

Ian Cannings of EFT-POS.com, an IPOS partner provided consultancy services to Harrogate TIC’s regarding the choice of the chip&pin solution. This was necessary as Harrogate Council are becoming part of the Government Secure Network. This means that no communication (SSL) or otherwise can go directly out from their site to the internet. A solution was recommended which uses the vx510 chip &pin terminals so they could place these in a DMZ network which can do TCP connects out to the outside world. The POS terminals then remain on the internal protected network and connect to the vx510 to send the value/purchase etc and the vx510s communicate out from there.

The chip&pin solution was first tested by Harrogate TIC and as that proved to be a success the installation of Poswyse Software and the Vx510 terminals were then implemented into the Knaresbourough, Ripon and Pateley Bridge sites.

Poswyse software was able to run on existing computers and with the addition of a Tysso PRP-080 receipt printer, cash drawer and Zebex bar code scanner provided a simple cost effective EPOS solution.

Japan Centre have now introduced not only Take-away food like the famous Misu soup and Sushi but also included an Eat-in area which is proving to be immensely popular. The increase in customers visiting the Japan Centre at peak times has meant they have had to install a further three Tysso POS 7000 terminals to cope with the volume of business.

Poswyse Software already has the required features to cope with the different NON-VAT and VAT staus for Eat-in and Take-away food so it just meant a simple change to the touch screen layout to accommodate the new configuration.

As soon as all the ten POS terminals were operational the Ocius Chip&pin solution was added to the system. This further speeded up the transaction process at each point of sale as the Ocius Chip&pin terminals are linked directly into the Poswyse software.

The main factor with speed when processing card transactions is that with their former system the sales total amount needed to be re-entered again in to the PDQ. With the Ocius solution integrated into Poswye software the amount is automatically sent to the chip&pin terminal. This also means less errors and that the reconciliation process is also much easier.

The Verifone chip&pin terminal was positioned at each POS terminal using the Space Pole stand with a tilt feature which makes it very easy for the customer to use.

The most successful IT implementations are built on a close working partnership between supplier and client and a pooling of ideas and knowledge to produce effective solutions.
The Japan Centre Group was established in the United Kingdom in 1976.

At its present day location in Central London at Piccadilly Circus, Japan Centre provides integral service and support for Japanese residents, students, and visitors in London, and also to non-Japanese people with an interest in Japan.
Since the Japan Centre opened it has played an active part in the growing interest in Japan by supplying the needs of teaching institutions, companies and the individual customer.
Business began with a suitcase full of Japanese books and gradually expanded and diversified to encompass today’s menu of services:

• Japan Centre Foodshop (Japanese foods, with a special interest in fresh and organic foods)
• Restaurant Toku (Japanese restaurant specialising in affordable, good quality Japanese food and freshly prepared takeaway food)
• Japan Centre Bookshop (Books, magazines & stationary)
• Japan Travel Centre (Travel agency specialising in Japanese markets, Package Holidays to Japan, Cheap Flights to Japan, and the Japan Rail Pass)
• Centre people (Multi-lingual recruitment agency, specialising in the Japanese Market)
• Japan Centre Online

The Japan Centre has developed a very successful business providing the very best of service for a wide range of customer needs in a very busy environment. Japan Centre chose International POS Ltd to project manage the POS system implementation. ECR Concepts’ Poswyse software was chosen with the latest Tysso 7000 touch screen terminal to accommodate this wide range of business styles, which would evolve into an effective solution.

Following an in depth analysis of the different departments it became clear that the system needed to provide a solution which would cope with high volumes of business by incorporating fast touch screen operation with bar code scanning. One of the issues identified was the ability to scan a wide variety of bar code formats including Japanese and variable weight bar codes. Poswyse software was able to identify all these different formats and also print bar code product and shelf edge labels so that the maximum benefit of scanning may be achieved at the point of sale.

The other critical area was to adapt the Poswyse stock control and supplier purchase order software to fit with the way the Japan Centre ordered products from its many suppliers. ECR Concepts was able to demonstrate its ability early in the project by showing examples of how Poswyse may be modified by the software development team.

When the system was ready to go live, the installation team was able to complete the successful installation of the 7 pos terminals in all the departments within one working day without disrupting the normal flow of business.

The next stage of the project is to further increase efficiency at the point of sale by integrating chip & pin terminals with the POS system. Poswyse software integrates with Commidea’s Ocius system to provide a solution, which is approved by all major UK bank acquirers.

Poswyse software also provides a solution for multiple sites, which will accommodate any future plans Japan Centre may have to grow the business.