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Please note that the details below relate to version 1 of the ICP Client. For details on the latest release of the ICP Client please see the EFT-POS.COM website.
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In order to use the ICP software you must first login.
Login userids and passwords are configured with the
Admin Console which is supplied with the ICP Client.
Userids determine what types of transactions users can
process - i.e. sales / refunds and on which accounts
if more than one Merchant account is used. |
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If you have access to more than one account then
you will be prompted to choose the account on which
you want to process this card transaction. If you only
have one account then this screen will not be displayed. |
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If you have permission to do both sales and refunds
you are prompted to choose the transation type. |
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You can then enter the card number, either by keying
or by using a magnetic card reader.
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If you have keyed the information then you will be
prompted for the expiry date and only for the start
date and issue number if it is required for this particular
debit/credit card. If you have used a card swipe then
this information will automatically be read from the
card and you will not see this screen. |
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You will be prompted to enter the amount of the transaction. |
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The system will then attempt to authorise the card
by contacting the ICP servers over the Internet. |
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The
result of the card authorisation will be returned to
the ICP Client software in as little as 4 seconds.
If
configured for voucher printing
these will be printed. At this stage you can then either
confirm the transaction or abort it.
This
completes the transaction.
If
the transaction is not approved then the system will
display declined responses and will prompt for any voice
referrals as shown in the screen shots below. |
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