ECR Concepts Windows PosWyse Hospitality System

To survive in the ultra-competitive hospitality market you have to serve customers quickly and efficiently, deliver levels of quality consistently and be smart with your money!

The IPOS touch screen hospitality system helps you to do all three!

Features

User friendly yet powerful EPOS
High speed operation
Graphical Screen
Latest Touchscreen drivers
Flexible 'till' configuration control
Stand alone or multi branch / multi till networking
Secure Point of Sale Management
Operator Control & Authorisation
Bar code Scanning
Customer Accounts and loyalty schemes
EFT Pos ( credit card ) Integration
Unlimited Stock Items
Multibuy / Mix n Match / Promotions
Full range of reporting
Staff time in attendance
Electronic Auditing
Key monitoring (Hospitality)
Multiple selling prices
And so much more

Features include:

Point Of Sale Management

Easy to use touch screen operation
Operators able to suspend a sale and retrieve sale across terminals
HALO and LALO available to eliminate keying errors
Each product can hold up to 10 different selling prices to cater for special promotions
Tender against method of payment recorded
Control over ability of operators to enforce tender and allow part tender
Detailed, customisable customer receipts
Ability to control operator actions by enabling or disabling any key on the keyboard
Easy to use operator override in cases where only a manager can perform certain operations

Product Control

Unlimited number of stock items
Multi-layer product selection e.g. Sandwiches gives choice then of Beef, Cheese etc
Entry of product code by keyboard or bar code scanner
Stock item code and barcode can be held for each product
Tax level can be assigned to individual products
Modifiers such as money off vouchers or half pint / double keys can be linked to individual products
Support for kitchen printers in restaurant or fast food environments

Tender Control

Preset tender keys can be defined for x amount
Traditional tender to cash, cheque, card
Printing of cheques
Links to EFT POS
Accounts based on table, room, membership, trade account etc
Defined to hold information such as customer name, address, telephone number, credit limits etc
Pre-payments to account from back office or point-of-sale
Accounts can be cleared on settlement or left for future use

Promotions Control

Mix and match, mult-buy promotions ( Buy 4 get 1 free)
Promotions can be set to reduce the selling price by a value, by percentage or to a set amount

Audit and Sales Data Reports

Reports from up to 10 named periods e.g. daily, weekly, yearly, week to date, last week, last quarter
Electronic journal
Basic till total 'x' and 'z' readings
Sales by item code for period 'x' and 'z' reports
Refunds by item code for a period
Hourly totals for customer flow, gross & net sales, cash and cheque totals
Add-ons and discounts
Totals by clerk
Zone reports for groups of terminals
Totals by tax band
Majority of reports can be viewed on the screen, printed to a printer or printed to a file

POS Configuration Control

Comprehensive user programming of keyboard keys to particular functions
Control of paid outs, tax rates, discounts or add-ons by monetary value or percentage
Modifiers and condiments e.g. Money off voucher, half-pint, discounted item, medium rare, two for three
Configurable receipt information to include promotional messages, customer bitmap etc
Configurable account details to include name address, credit limit, card number, balance etc
Global flags so that management can set standard operating features such as split tendering, receipt details, open drawer on cheque
Coding of product details including groups, prices, tax codes and long and short descriptions
Colour palette

Stock Control

By controlling & optimising stock levels and analysing sales & margins the stock module maintains full control of the business. A seamless link to Poswyse completes the EPOS system.

Features

Single or Multi Branch
Multi User Network ready
Full Stock Purchase Order Suite
Rapid Stock Search & Enquiry System
Bar Code Generation & Bar Code Printing
Hand held portable stock taking / delivery
Complete range of Stock Control & Sales reporting
Electronic Auditing
Batch Repricing & Promotions

Customer Control and loyalty system

The customer control module integrates seamlessly into the Stock module. Customers are entered onto the system and their information is sent to each of the tills. The following head/back office features are available within customer control:

Customer List
Customer Details
Invoice Production
Credit Note Production
Statement Production
Invoice Batching
Payment entry
Customer Reports
Customer Maintenance
Invoice Corrections

Customer List

An alphabetical list of customers sorted on Account Code. The list displays the following “at a glance” information:

Account Code
Account Name
Balance
Credit Limit
Contact Name
Contact Telephone Number

Selecting an account will display the full customer details.

Customer Details

The customer details window provides comprehensive detailing of a customer. The window is divided into tabbed pages that provide the following information:

Details
- Account Class
- Account Code
- Account Name
- Secondary Account Class
- Originating Location
- Address Details
- Delivery Address Details
- VAT Number
- Balance
- Status
- Indirect Account Number
Contact Details
- Defaults
- Discount Percentage
- Default Price Level
- Tax Code
- Product Group Special Pricing
- Product Special Pricing
Credit Control
- Credit Limit
- Number of Days to Settle
- Terms
- Restrictions
- Credit Review Details
Sales
- First Invoice Date
- Last Invoice Date
- Last Payment Date
- Monthly Invoices, Credits and Payments
Activity
- Credit Limit
- Balance
- Amount Paid
- Turnover YTD
- Current
- 30 Days
- 60 Days
- 90 days
- Older
- Full Invoice Activity History with Drill-Down to Product Level

Invoice Production

Invoices may be generated at Head Office as well as at the point of sale. Invoices generated at Head Office are produced on A4 paper. Export details are generated for import into Sage Line50.

Credit Note Production

Credit Notes may be generated at Head Office as well as at the point of sale. Credit notes generated at Head Office are produced on A4 paper. Export details are generated for import into Sage Line50.

Statement Production

Statement runs are facilitated. Statements may be produced with or without copy invoices making use of a dual tray laser printer. The following filters may be applied when producing statements:

First Account Code
Last Account Code
Account Class
Statement Type
Start Date
End Date
Allow Invoice Re-printing?
Statement Summary Style

Invoice Batching

Invoice batching allows multiple invoices against a customer to be batched together under a single batch code.

Payment Entry

Payment entry allows payments received for outstanding invoices to be entered. Outstanding invoices are display by customer. Multiple invoices may be paid in one action. Part payments are accepted. Variable nominal codes are allowed for export to Sage Line50.

Customer Reports

The following customer reports are available as standard:

Aged Debtor Analysis By Date (Detailed)
Aged Debtor Analysis By Date (Monthly)
Aged Debtor Analysis By Date (Summary)
Aged Debtor Analysis
Customer Invoices Due
Customer Invoices Overdue
Customer List
Sales Account History

Customer Maintenance

The following maintenance options are available:

Amend Customer Account Codes
Nominal Code Set-up

Invoice Corrections

Invoices within the system may be removed using this feature. Removed invoices may then be viewed and re-instated as required.

Loyalty Schemes

A number of different schemes may be set up, which may operate on a points scheme, or by switching to alternative price levels for members' discount prices. Loyalty cards are different to member account cards since purchases made against them would normally be expected to be settled immediately.

Accounts and Cards

Any number of accounts may be set up within each scheme. Loyalty cards may carry the account number explicitly, or may be linked to an account by lookup (the latter allows a lost, stolen or damaged card to be replaced immediately from stock without having to print and encode a new card on the spot). No value is stored in the card itself. An account may be
suspended without having to remove it from the system.

Loyalty Points

In schemes where loyalty points operate, points may be collected by
(a)All spends at the till, at a defined rate e.g. £1 per point, with an
optional minimum spend at any time before points are added
(b) bonus points added when specific items are purchased.

Points may be:

(a) redeemed against goods
(b) (b) redeemed for cash (a legal requirement under the UK Trading Stamps Act)
(c) exchanged for other promotional functions.
Note: the exchange rates in (a) and (b) above need not be the same.