The renowned Battersea Dogs & Cats Home was established in 1860 and over the last 150 years has seen a lot of changes in its organisation.
Battersea Dogs & Cats Home is currently made up of three centres - the central London site at Battersea, at Old Windsor in Berkshire and at Brands Hatch in Kent.
All three operate in the same way - taking in and caring for lost and abandoned animals and re homing dogs and cats, as well as providing veterinary and behaviour care. They also have retail shops on each site offering a wide variety of pet care products.
Like many retailers Battersea were in a dilemma who having already invested in an EPOS system for there three retail sites, the existing EPOS software supplier had gone out of business. They also felt trapped with outdated, proprietary point-of-sale (POS) systems that bind them to yesterday’s technology.
International POS Ltd (IPOS) came up with an innovative, cost effective solution by upgrading the existing POS terminals with IPOS TM 150 Touch screens to provide the benefits of the very latest touch screen technology.
IPOS also recommended using the latest Tysso 7000 All-in-one touch screen POS terminals to provide a mobile EPOS system when Battersea visit exhibitions and events.
The first stage of the project needed to be completed quickly as Battersea Dogs Home were attending the Crufts Dog Show at the NEC at the beginning of March 2009.
The Tysso 7000 pos terminals were configured with Poswsye software to operate stand alone and capture the sales data when being used at Crufts. When the pos terminals returned to Battersea the sales data was retrieved for analysis. The next stage was to install the Poswyse Software Head office system at Battersea headquarters and upgrade the POS systems at the Battersea retail shop. This was accomplished by having two teams installing the Poswyse head office software and retail shop pos terminals simultaneously which meant the implementation was completed in the same day including training with the minimum of disruption. The Old Windsor and Brands Hatch sites POS systems were also upgraded with touch screens and using Poswyse software were connected to provide stock control across all three sites.